Our story

Founded in 2017 by a cadre of expert HVAC engineers passionate about their craft, Instacool set out to redefine air conditioning service in the sweltering climate of Dubai. Our mission: to combine swift, responsive service with the advanced sophistication required by the fast-paced UAE lifestyle. The name “Instacool” reflects our commitment; ‘Insta’ for our rapid response in the UAE’s dynamic environment and ‘Cool’ for our dedication to delivering serene, cool air, thanks to our deep expertise in HVAC systems, thus marking us as innovators of comfort and reliability.

Our specialization in VRF systems services sets us apart in the market.This focus allows us to provide unparalleled efficiency and customization in cooling solutions. Over years we secured our status as a registered and preferred vendor for the UAE’s most reputable companies. In addition, our excellence was further recognized when we were appointed as an authorized service center for Samsung HVAC products.

Operating from our head office in Dubai, with a branch in Abu Dhabi, we ensure prompt and efficient service across the UAE. Our distinction lies in our engineering-led troubleshooting approach, highly educated and skilled technicians, strict adherence to OEM manuals, use of OEM service software, and our unwavering commitment to high-quality service and speed.

As we’ve grown from a promising startup to a leading HVAC service provider, our journey has been underpinned by a dedication to innovation, engineering excellence, and customer satisfaction. Our comprehensive range of services, from repair callouts and maintenance contracts to sophisticated control systems integration, serves a broad clientele. Looking to the future, Instacool is committed to continuing our legacy of excellence, sustainability, and technological advancement, ensuring our clients enjoy comfortable and thriving environments.

Step into the world of Instacool – where we turn HVAC excellence into a reality.

Mehiar AlmohamadMehiar Almohamad
10:30 22 Jan 24
Great service with reasonable pricing and accurate timeline.Would definitely recommend.
Mohamad HussainiMohamad Hussaini
10:04 22 Jan 24
Great Service, professional team and fast response timeHighly recommended 👌 👍
rose ibraheemrose ibraheem
07:36 18 Jan 24
The best in town
Jaikishan MordaniJaikishan Mordani
17:10 15 Jan 24
Mr. Faisal has been very helpful. He is knowledgeable and has guided me correctly on two occasions and identified errors correctly.
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